ELEMIS is a British spa and skincare brand inspired by the sea, the land and the power of nature. Our heritage is rooted in discovery: from sourcing exceptional ingredients and pioneering biotechnology to stirring the senses through touch, texture and scent. Balancing these elements has become our signature – it’s how we create award-winning skincare and spa rituals that deliver visible and proven result; proven results you can see and feel.
To return, please contact us at customercare.usa@elemis.com or call us at 1-855-235-3647.Returns are accepted within 30 days of delivery.
Refunds:
Customers are responsible for return shipping costs.
We cannot refund any shipping fees you incur, unless we have sent you the wrong items, or your order is faulty, damaged or not as described on arrival.
This website transacts exclusively in US Dollars ($) so all refunds will be made in US Dollars. If the payment method used to place the original order is in a different Currency to US Dollars the refund will use a variable exchange rate set at the point of refund.